Privacy Policy

Effective Date: April 2026

At The South African Souvenir & Gift Co. (SASGO Pty Ltd), your privacy is a priority. We are committed to ensuring that your personal and business information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA).

By using our Website and registering for a Wholesale Account, you provide us with your express consent to process your information in the manner set out in this policy.

1. The Information We Collect

We collect information primarily to understand your retail requirements and deliver our products efficiently.

    • Business & Contact Details: This includes your name, trading name, physical address, email address, phone numbers, and VAT/registration details.
    • Direct Collection: We collect information directly from you when you register an account or request a quote. We will always indicate which information is mandatory for B2B approval and which is optional.
    • Usage Data: We may collect “Usage Data” such as your IP address, browser type, and the pages you visit on our site to improve our B2B portal experience.

2. How We Use Your Information

We use your personal and business information only for the purposes agreed upon with you, including:

    • Verifying your identity as an authorized B2B reseller for security purposes.
    • Processing and fulfilling your wholesale quotes and orders.
    • Conducting market research to improve our South African wildlife and souvenir ranges.
    • Detection and prevention of fraud or malpractice.
    • Audit, record-keeping, and legal proceedings where required by South African law.

3. Cookies & Tracking

SASGO uses “cookies” to enhance your browsing experience and track usage preferences on www.sasgo.org.

    • Session Cookies: To operate our ordering service.
    • Preference Cookies: To remember your settings and regional preferences (e.g., SA vs. Namibia).
    • Security Cookies: To protect your account data.
    • Note: You can instruct your browser to refuse cookies, though some features of the wholesale portal may not function correctly without them.

4. Disclosure of Information

We do not sell your data. We may disclose your information to third-party service providers (such as courier companies or payment processors) only to the extent necessary to deliver our services to you. We may also disclose information:

  • Where we have a legal duty or right in terms of South African law.
  • To protect our rights or against legal liability.

5. Analytics

We use Google Analytics to monitor and analyze website traffic. This data helps us understand which souvenir collections are most popular in different regions. You can opt-out of this by installing the Google Analytics opt-out browser add-on.

 

6. Information Security

We are legally obliged to provide adequate protection for the information we hold. We continuously review our security controls to prevent unauthorized access. Our protocols include:

  • Secure communications and encrypted data transfer.
  • Physical and network security at our Cape Town facility.
  • Restricted access to personal information (authorized personnel only).
  • Note: While we take every precaution, no internet-based system is 100% secure. We will notify you immediately should we become aware of any compromise to your privacy.

7. Your Rights: Access & Correction

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You have the right to ask us to update, correct, or delete your information.
  • Verification: To protect your data, we will confirm your identity before granting access or making changes.

8. Children’s Privacy

Our website is a B2B trade platform and does not address anyone under the age of 18. We do not knowingly collect data from children.

 

9. Definition of Personal Information

As per POPIA, “personal information” refers to information relating to an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person (your business entity).

 

10. How to Contact Us

If you have any questions about this notice, wish to withdraw consent, or need to update your business information, please contact our Information Officer:

Email: care@sasgo.org

Partner with a Compliant Supplier Your data security is as important to us as the quality of our souvenirs. Register with confidence and join our network of professional stockists.

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